Who do I contact with questions regarding on line bill pay?

For questions regarding online bill payment, contact City Hall Systems by phone at (508) 381-5455, by email, or by City Hall Systems' online multilingual live chat support.

If e-bill is not the preferred payment method for you, we accept payment at 20 Watershed Lane, Chelmsford.  Our office hours are 8:00 am to 4:00 pm, and a drop box is available outside of our business hours.  The U.S. Postal Service is also an option.

For questions related to your water bill, please contact the District’s Office at (978) 256-2381.